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Supply Chain
02Why This is Important
03Consequences of Not Addressing This Issue
04What You Should Be Doing
05Balancing Legal Priorities and The Need to Launch Fast
06How These Risks Can Play Out
07Key Legal Definitions Related to This Issue
08Final Thoughts
09How GLS Can Help You
Why Your Vendors Could Make or Break You
"Your supply chain is only as strong as the weakest contract you’ve signed." – Matt Glynn
If you’re running a startup, your supply chain is not just “the back office”- it’s the bloodline of your business. The wrong supplier, a single missed delivery, or an unvetted contractor can derail your growth. And here’s the kicker: once these problems hit, they move fast and they hit hard.
In this Station article, we’re breaking down why founders must treat supply chain management as a core strategic and legal priority from day one- not something you "get around to" once the business is bigger.
Why This is Important
This is an important stage of the start-up journey because:
◼️Business Continuity: A broken link in your chain means no product, no service, no revenue.
◼️Legal Compliance: Without robust vendor contracts, you risk breaches of employment laws, data protection regulations, and industry codes.
◼️Cost Control: Poor procurement planning leads to inflated prices, hidden fees, and late penalties.
◼️Reputation Management: Your supplier’s failures, ethical lapses, or security breaches will be seen as yours.
◼️Scalability: A solid vendor onboarding process ensures you can expand without operational chaos.
◼️Investor Confidence: Professional supply chain governance boosts credibility during funding rounds.
◼️Regulatory Oversight: Increasingly, regulators expect businesses to police their vendors' environmental, data, and labour practices.
◼️Disaster Preparedness: Flexible supply networks can absorb shocks from natural disasters or political instability.
Consequences of Not Addressing This Issue
The consequences of not attending to this issue may include the following:
Legal Implications
◼️Breach of contract claims from customers due to supplier failures.
◼️Regulatory fines for supplier misconduct in labour, environmental, or data protection practices.
◼️Liability for IP infringement if your suppliers use unlicensed materials.
Founder Relationship Issues
◼️Disputes between co-founders over vendor selection or cost overruns.
◼️Loss of trust if poor supply chain decisions jeopardise delivery timelines.
Commercial Implications
◼️Damaged brand reputation from publicised vendor scandals.
◼️Lost customers due to missed deadlines or product quality issues.
Operational Implications
◼️Bottlenecks caused by single-supplier dependencies.
◼️Increased risk of cyberattack via poorly secured vendor systems.
Biz Valuation Issues
◼️Reduced valuation if investors see supply chain risks as unmanaged.
◼️Higher due diligence scrutiny delaying funding or acquisition.
The above lists are indicative issues – the relevance of which will depend on your circumstances…
What You Should Be Doing
We’ve identified quite a number of potential issues… below are some examples of the types of steps you should consider:
1. Map Your Supply Chain
◼️Identify all critical suppliers and dependencies, including tier-2 and tier-3 vendors.
2. Use Robust Contracts
◼️Include clear performance standards, termination rights, and compliance clauses in all vendor agreements.
3. Onboard Vendors Professionally
◼️Use a checklist that covers legal compliance, insurance, references, and cybersecurity standards.
4. Monitor Supplier Performance
◼️Schedule regular audits and performance reviews to catch small issues early.
5.Diversify Your Supplier Base
◼️Avoid single points of failure by sourcing from multiple providers.
6.Implement a Supplier Code of Conduct
◼️Clearly state your expectations on ethics, compliance, and sustainability.
7.Plan for Disruptions
◼️Keep contingency suppliers and alternative logistics routes ready.
The above suggestions are just a few of the steps you can consider taking. There are many more things that need to be done to ensure the associated risks are effectively and pragmatically dealt with.
Balancing Legal Priorities and The Need to Launch Fast
Yes, some risks will never materialise. But some will- and without warning. The smart founder balances speed-to-market with a baseline of legal and operational safeguards. Skipping supplier vetting to save time can lead to much bigger delays later. Resource constraints are real, but ignoring supply chain risk is not a cost-saving- it’s a deferred liability.
How These Risks Can Play Out
Case 1 – Zilingo’s Supply Chain Collapse (2022–2023)
Once valued as a unicorn and backed by global investors, Zilingo, a Southeast Asian fashion marketplace, came crashing down when internal concerns about procurement integrity surfaced. Allegations of opaque financial flows and unexplained vendor payments triggered a corporate implosion. The CEO was suspended, legal actions followed, and the company entered liquidation within months. It serves as a stark warning: unchecked supply chain governance can turn exponential growth into rapid collapse.
Case 2 – Farmdrop and the House of Cards (2021)
Farmdrop, a UK-based online grocer championing farm-to-table sourcing, raised over £20M and partnered with hundreds of producers. But even with strong ethical branding, its supply chain model faltered. Rising operational costs, supply logistics complexity, and fragile capital funding collided- leaving producers unpaid and Christmas deliveries cancelled. The company ultimately failed to secure enough additional funding and shut its doors at the end of 2021. For startups, it underscores that even well-intentioned, purpose-driven systems need robust contract and financial infrastructure to survive.
Case 3 – eFishery’s Agritech Fall from Grace (2025)
eFishery, once Southeast Asia’s standout agritech unicorn valued at approximately $1.4 billion, came crashing down amid revelations of extreme supply chain and governance malpractice. Investigations uncovered inflated revenue figures, fabricated asset values, and dual financial records. The supply chain- comprising farmers, processors, and logistics partners- had been misrepresented in investor reports. Within weeks, the startup collapsed, leaving investors burned and industry confidence shaken.
Final Thoughts
Supply chains can be your growth engine- or your silent killer. They’re not just operational- they’re legal, reputational, and strategic assets. The startups that survive are the ones that treat vendor management as seriously as product development. Build it strong, and it becomes a competitive advantage. Neglect it, and it might just be the thing that shuts you down.
How GLS Can Help You
While we don’t manage your supply chain, we can equip you with the contracts, compliance frameworks, and governance tools to protect it. Our team can:
◼️Draft and review supplier contracts.
◼️Develop vendor onboarding checklists.
◼️Create supplier codes of conduct.
◼️Integrate compliance obligations into your procurement workflows.
◼️Review your vendor risk exposure.
◼️Ensure regulatory compliance across jurisdictions.
◼️Provide training for internal procurement teams.
◼️Assist in contract dispute resolution.
◼️Audit supplier legal compliance.
◼️Build scalable contract management systems.