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GLS Overflow™
24/7/365 on-demand legal support
The Problem
The legal team is stretched beyond capacity and there is a headcount freeze.
Related challenges include:
- your team is permanently operating beyond capacity
- you are under pressure to attend to the more strategic needs of the business
- staff illnesses, holidays, maternity leave and resignations hit you hard
- there is limited budget for external support and no time to instruct
- your internal clients are sympathetic but no less demanding
- law firm secondments are temporary and come at a price
- internal morale keeps falling – sales are at risk, key projects are delayed, etc
Looks like more late nights and working weekends ahead. Joy. Who will quit next?
The GLS Solution
GLS Overflow™ provides an immediate and scalable 24/7/365 solution to the capacity issues faced by your team.
Designed to serve as a seamless extension of your in-house team, GLS Overflow™ is calibrated to your way of doing business.
Exceptional manpower, superior processes and proactive counselling techniques allows GLS Overflow™ to solve most capacity issues.
A dedicated relationship manager oversees our SLA-backed delivery model to ensure the support you need is available in minutes.
All assignments are processed within 3 business days. Note express review requests can be made subject to applicable surcharge - see Deliverables below).
At a price point comparable to full time in-house hires, GLS Overflow™ is the ultimate support resource for any in-house team.
Problem solved.
Solution Deliverables
| Onsite consultancy: | Bi-monthly onsite commercial consultations. |
| Quality: | Fixed scope reviews performed by experienced contracting experts. |
| SLA Backed: | SLA backed delivery. All work will be processed within 3 business days. Express requests can be made + a 150% surcharge for 48-72 hour turnaround + a 200% surcharge for 24 hours or less |
| GLS Order: | Obtains a quality order from you. |
| Scalable capacity: | You determine (and can adjust) the review capacity you require. |
| Volume: | There are no fixed contract volume restrictions. |
| Acceptance: | We will complete all reviews you submit. |
| Capacity reports: | Capacity utilisation rate updates are provided. |
| WIP reports: | Updates on your contracts under review are provided weekly for users of Overflow 100+. |
| Dedicated capacity: | Your support capacity is guaranteed. |
| Round the clock: | You can utilise your support capacity at any time. |
| Select scope: | You choose the scope of review you wish us to perform. |
| Ease of use: | Our reviews are logically arranged allowing for efficient, intuitive use. |
| Simple: | Changes are drafted in simple, plain English that is easy to understand. |
| Online delivery: | Your reviews are delivered by email and to your My Solutions Centre. |
| No waste feature: | In-built features to ensure our time is only spent productively. |
| Clause bank: | Users of Overflow 100+ get access to GLS Clause Bank™. |
Solution SLA Options and US$ Pricing
| Column one | Column two | Column three | Column four | Column five |
|---|---|---|---|---|
| Capacity Tier | Remote Capacity (24/7) | Onsite Consultation | Total Cost | Cost Per Hour |
| Overflow 10hrs | 8 hours | 2 X 1 hour monthly | $2,990 | $299 |
| Overflow 50hrs | 48 hours | 2 X 1 hour monthly | $13,450 | $269 |
| Overflow 100hrs | 96 hours | 2 X 2 hours monthly | $24,900 | $249 |
| Overflow 400hrs | 382 hours | 2 X 4 hours monthly | $79,600 | $199 |
Pricing Comparison
| Big Law Review | US Rate | GLS Cost | Minutes |
|---|---|---|---|
| Partner | $850 | $199 | 9m 10s |
| Senior Associate | $640 | $199 | 14m |
| Blended | $520 | $199 | 23m |
| Associate | $480 | $199 | 24m |
| Junior Associate | $400 | $199 | 30m |
